With all the talk about the latest iPhone 3G update to 2.0.2, many are still concerned about whether or not the 3G reception has been fixed. But now someone over at Wired is saying AT&T may be able to boost your reception remotely.
After the individual experienced poor reception, they called AT&T customer service, who then said they could do something to boost the network. After what I imagine to be a few switches being flipped, the user experienced improved reception.
And while all of this is rather vague and unspecific, I can't help but wonder if the customer service representative was just saying he was doing something to provide a placebo effect. If that's the case, that's pretty messed up. Poor reception is a serious inhibitor to successful iPhone use. And with the 2.0.2 update not yet showing conclusive results, people are looking desperately for a solution. Pretending to fix a problem is just not cool.
[via Gadget Lab at Wired.com]
It is pretty odd report. I have talked at least 10 times with Tech support and customer service from ATT and I can not believe that they can do it remotely.
I know there are companies like sttspa.it that has the power to control any one of their routers and equipment, I really don’t think that ATT has such capabilities and or empowered their workforce to be able to do it, specially remotely.
If the person is make the statement he should show a picture with before and after the change and I will probably believe it.
Some picture like this one http://www.virtualemotion.com/images/IMG00023.jpg…by the way after 10 phone calls my network reception is still the same.