Telia Sonera changes iPhone plans in response to customer outrage

by Chris Scott Barr on July 4, 2008





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Potential iPhone customers in Canada have been up in arms over the plans presented by Rogers/Fido (and rightfully so). They've been trying every avenue possible to let Rogers know that they aren't happy, but just how much is it really going to do? Well this story from Sweden might give you some hope.

Last month Telia Sonera announced their iPhone 3G plans, and they too were outrageous. The people of Sweden rose up and let the company know that they didn't want to pay these ludicrous prices (smallest plan was $50 and included 100 minutes, 100 SMS and 100MB of data), and apparently it worked.

Telia Sonera has changed their ways and announced that customers can choose any of their currently available voice+SMS plans, and tack on an unlimited data plan for around $34. Lets just hope that Rogers decides to listen too.

[via iPhoneAlley]

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{ 3 comments… read them below or add one }

1 WwW 07.04.08 at 7:02 am

Yeah but to be hones.. okej we got more choises.. but no better prices!

The cheapest plan with unlimited data is 167 $ more expensive then the cheapest iPhone special plan.. (totaly seen) Sure free surf, up to 5 GB data, then the speed is cut off down to 30Kb/s !!

So that was´nt really a specially good “improvement” to be honest.. :/

2 Casey 07.04.08 at 7:54 am

Don’t hold your breath on Rogers. They are probably the least responsive company in Canada. Customer reaction doesn’t appear to mean anything to Rogers.

3 greg 07.04.08 at 2:36 pm

Least responsive company in Canada??? More like the entire world! :P Rogers doesn’t care about anything, because lets face it, there’s no competition. Maybe if the government would open our country to competition Rogers would actually know what it means to run a business.

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