If there’s a phrase that’ll put the fear of God into any mobile user, it’s “critical manufacturing flaw”, but that’s just what data recovery firm Retrodata has accused Apple of experiencing in some of their machines, particularly MacBook and MacBook Pro models, but also potentially Mac mini deskop units. Retrodata chief Duncan Clarke has gone public with his concerns that the 2.5-inch Seagate hard-drives manufactured in China and using firmware version 7.01 that Apple fits in many of these computers are experiencing hardware failure 20-30 times more frequently than any other drives his company receives.
The problem sees the read/write heads of the drive make contact with the storage platters, gouging tracks in them with no chance of repair. Clarke blames poor quality manufacturing standards in Chinese factories, but also saves some ire for Apple themselves:
“We believe that any sizeable manufacturer would by this stage be aware of such a problem and issue a product recall notice, or an offer to have the drive exchanged for a suitable alternative at their own expense” Duncan Clarke, Retrodata
Current advice for Mac owners with Seagate drives of Chinese origin is to make regular back-ups and consider replacing the storage. Neither Apple nor Seagate responded to The Register’s request for comment.