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Relate: How to setup Exchange on iPhone 2.0
I got a number emails asking if iPhone supports Microsoft Exchange. The short answer is yes it does. However, from what we’ve determined, this is not “true push-email” because the protocol still connects to exchange using IMAP protocols. Nonetheless, you can still use Exchange should you have all the settings.
I’ve taken screen shots and outlining step by step how to setup Microsoft Exchange on the iPhone.
I called ATT and they said that you need to use thier SMTP relay which is:
CWMX.com,
so, just enter that as your outgoing SMTP address and no need for username and password. we’ve tried it with all the users who have Exchange setup and they are all now able to sent email out from their iPhone.
Step 1: Go to Settings and select Mail
Step 2: Add new account and select “Other”
Step 3: Click on Exchange, third tab over (make sure you or your admin flipped on IMAP support) and enter all the correct settings and you’re good to go!
Drop me a comment or two if you run into problems.
this wasn’t very helpful. I know how to get to that section but I need to know how to turn on IMAP support for this to work. Any tips?
Adam, we don’t support configuring IMAP or Microsoft Exchange being this is an iPhone centric community. Perhaps one of our visitors will be able to give you a hand with your problems.
Thanks Vincent. I’ve found some sites but they all say to just forward a copy of all email that comes to your mailbox to a Yahoo! account that pushes down to you but you can’t reply from your exchange account so all replies com from a yahoo address.
Anyway, i can’t find a good solution and I’m frustrated. Sorry to be so critical of your piece.
[quote comment="4885"]Thanks Vincent. I’ve found some sites but they all say to just forward a copy of all email that comes to your mailbox to a Yahoo! account that pushes down to you but you can’t reply from your exchange account so all replies com from a yahoo address.
Anyway, i can’t find a good solution and I’m frustrated. Sorry to be so critical of your piece.[/quote]
Hmm, are you hosting your own email? Do you have POP email setup?
I set it all up, and can recieve OK, but I can’t send it says that my smtp is wrong. I have the same settings for incomming mail. What am I doing wrong?
I’m having the same problem with Exchange and SMTP. IMAP works fine. I have TLS and I’ve tried with/without combinations of NTLM.
If you’re on cox cable they may have blocked the port. Have you tried sending via att network and get the same results?
I’m having the same trouble, with no sucess. I can actually RECEIVE corporate email (my company has IMAP enabled) but only when I’m on their internal Wi-Fi network, which renders the service useless, since when I’m on the internal network I’ll just use my desktop PC.
Regardless, there’s still no way at all to SEND mail from the iPhone to my corporate Exchange server. SMTP authentication is turned off on the server, which just rejects all inbound mail transmission requests in case of spambots.
It’s discouraging, and hopefully Apple licenses ActiveSync ASAP and solves this problem.
On the ADVANCED settings, turn off SSL for incoming and outgoing, then under password, try NTLM.
Turn off the wireles… otherwise, if your outside domain (ie. MYDOMAIN.COM) and your internal domain is MYDOMAIN.INT , try using this format when you activated the wireless connection
(EXCHANGE-SERVER-NAME.MYDOMAIN.INT), otherwise you have to create an A record in your internal DNS to point to the outside mail address, then make sure the your router is correctly configured to forward outside request for port 143 to point to your Exchange server.
Can you spoof your email on yahoo mail so people can respond to your primary address that you use?
On my last phone I had all my multiple email accounts forwarded to my exchange account. Then I had my email spoofed on my exchange account to show that I was sending it from my gmail account because it was my primary. Then people would reply to my gmail and it would get forwarded to my exchange account and then pushed to my phone.
This was a cheap way to get push email on my last phone with tmobile because all I needed was basic internet access ($5/month) and “mail for exchange” app. on my Nokia. It worked like a charm.
I’m guessing this could work for the iphone but only if you can spoof your email on yahoo because it seems that the Iphone only does push email with a yahoo mail acct.
Exchange 2007 patch for iPhone
http://www.eweek.com/article2/0,1895,2152500,00.asp
Having the same problem and my IT guy is giving up. Help!
[quote comment="4951"]I’m having the same trouble, with no sucess. I can actually RECEIVE corporate email (my company has IMAP enabled) but only when I’m on their internal Wi-Fi network, which renders the service useless, since when I’m on the internal network I’ll just use my desktop PC.
Regardless, there’s still no way at all to SEND mail from the iPhone to my corporate Exchange server. SMTP authentication is turned off on the server, which just rejects all inbound mail transmission requests in case of spambots.
It’s discouraging, and hopefully Apple licenses ActiveSync ASAP and solves this problem.[/quote]
maybe asked already somewhere… but how does one sync up their exchnage calendar and meetings with the iphone and ical? a sep process or part of this config?
Good morning, if you are having issues with Outbound mail do one of the following.
domain name:25
if that doesn’t working
IP address:25
In my case I had to use the IP address.
Good Luck!
Keith
MCSA,MCSE,MCDBA,CSSA
[quote comment="5232"]Good morning, if you are having issues with Outbound mail do one of the following.
domain name:25
if that doesn’t working
IP address:25
In my case I had to use the IP address.
Good Luck!
Keith
MCSA,MCSE,MCDBA,CSSA[/quote]
Keith, I’m not sure I follow — the number “25″ is the domain name and ip address? I thought the “25″ is the port number? I know for a fact that COX block that port so anyone on COX cable will not be able to send out going email using that port number.
Well, at least that’s my understanding of this.
I had the same problem and here is what I did to resolve it:
Just go to the Mail Seeting window and use ATT wireless SMTP relay:
mail.attbi.com for the ATT (Broadband) smtp relay
You don’t need a username and password. (since you’re on their network they don’t need you to authenticate to their smtp relay server)
Also remember if you use your Wifi, you need to findout if the ISP attached to that Wifi router allows SMTP rely through them or you have to change your smtp relay to the ISP SMTP relay.
here is a list of most of the Carriers SMTP relay;
Carrier Server Address
Adelphia mail.adelphia.net
America Online (AOL) smtp.aol.com
Atlantic Broadband smtp.atlanticbb.net
AT&T (Broadband) mail.attbi.com
AT&T (Dialup) smtp1.attglobal.net
AT&T Worldnet mailhost.worldnet.att.net or imailhost.worldnet.att.net
BCPL mail.bcpl.net
Bellatlantic gtei.bellatlantic.net or smtpout.verizon.net>
Bellatlantic.net smtpout.bellatlantic.net
Bellsouth mail.bellsouth.net
Bestweb smtp.bestweb.net
BEV smtp.bev.net
Blacksburg smtp.blacksburg.net
Blazenet smtp.blazenet.net
Cable One mail.cableone.net
CAIS smtp.cais.net
CAPU smtp.capu.net
Charm.net smtp.charm.net
Charter Communications smtp.charter.net
Citizen’s Internet smtp.swva.net
Comcast smtp.comcast.net
Compuserve smtp.compuserve.com or smtp.site1.csi.com
Concentric.net smtp.concentric.net
Covad smtp.covad.net
Cox West smtp.west.cox.net(west coast users)
Cox Central smtp.central.cox.net (central users)
Cox East smtp.east.cox.net(east coast users)
Cox Business smarthost.coxmail.com
Crosslink smtp.crosslink.net
DCANET smtp-relay.dca.net
Delmarva Online mail-gw.dmv.com
Delta Net smtp.deltanet.com
Direcway smtp.direcway.com
DSL Extreme smtp.dslextreme.com
Earthlink Network mail.earthlink.net or smtp.earthlink.net
Earthlink Network
(International only) ismtp.earthlink.net
Edge.net mail.edge.net
Enter smtp.enter.net
EROLS mail.erols.com
Ezy smtp.ezy.net
Flashcom mail.flashcom.net or smtp.flashcom.net
Frontline.net smtp.fcc.net
Full Channel smtp.fullchannel.net
Gateway.net smtp.Gateway.net
GTI mail.gti.net
HotMail mail.hotmail.com
IBM.Global net smtp1.ibm.net
ioNet Inc mail.ionet.net
Integra smtp.integra.net
Interaccess.com smtp.interaccess.com
Internet America mail.airmail.net
Internet Highway smtp.ihwy.com
ITOL mail.itol.com
Juno smtp.juno.com
Mediacom mail.mchsi.com
Mediaone.net smtp.ce.medione.net
MegaPath mail.megapathdsl.net
MCI mailrelay.mciworldcom.net mailrelay.internetmci.com
Mindspring smtp.mindspring.com
MSN smtp.email.msn.com
Nauticom mail.nauticom.net
Netcom smtp.ix.netcom.com
Netcom (Canada) smtp.netcom.ca
Netscape smtp.isp.netscape.com
NetZero smtp.netzero.net
NYU.edu smtp.nyu.edu
OLG.com mail.olg.com
Omega Communications smtp.i-plus.net
OPTOnline Internet Service mail.optonline.net
Pacbell mail.pacbell.net
Patriot Media smtp.patmedia.net
PeoplePC Online mail.peoplepc.com
Pipeline smtp.pipeline.com
Prodigy smtp.prodigy.net
PSI.net relay.smtp.psi.net
PTD.net promail.ptd.net port 25
QIS mail.qis.net
Qwest Internet Service pop.dnvr.qwest.net
RCN smtp.rcn.com
Rider.edu enigma.rider.edu
RoadRunner smtp-server..rr.com
SBC Global smtp.sbcglobal.net
SBC Global Yahoo smtp.sbcglobal.yahoo.com
Smallville Communications mail.toto.net
SNiP mail.snip.net
Spectrum DSL mail.webstable.com
SprintLink smtp.a001.sprintmail.com
Sprynet m6.sprynet.com
Starpower smtp.starpower.net
Sympatico mailhost.sk.sympatico.ca
UMBC smtp.gl.umbc.edu
USA.NET mail.netaddress.usa.net
US Internet smtp.usit.net
UUNet mail.uu.net
Verizon Internet Services outgoing.verizon.net or smtpout.verizon.net
Wide Open West smtp.mail.wideopenwest.com
XO Communications mail.njd.xo.com or smtp.concentric.net
Yahoo smtp.mail.yahoo.com
Ziplink smtp.ziplink.net
Hope This helped :)
[quote comment="5236"][quote comment="5232"]Good morning, if you are having issues with Outbound mail do one of the following.
domain name:25
if that doesn’t working
IP address:25
In my case I had to use the IP address.
Good Luck!
Keith
MCSA,MCSE,MCDBA,CSSA[/quote]
Keith, I’m not sure I follow — the number “25″ is the domain name and ip address? I thought the “25″ is the port number? I know for a fact that COX block that port so anyone on COX cable will not be able to send out going email using that port number.
Well, at least that’s my understanding of this.[/quote]
I only got POP to work pulling Exchange email so far. I found it easiest to add a broken account in mac mail first, then edit it with following settings on my mac:
incoming mail server:owa domain
username: domain\username
password:xxxxx
outgoing mail server (SMTP):owa domain:username
Server Settings…
Server Port: 25
Use SSL checked
Auth: Password
Username: username
Password:xxxx
Advanced…
Enable this account checked
include when automatically…checked
Remove Copy..unchecked
Port: 995
use ssl checked
auth: password
Then sync the iphone..this is how i did all my accounts..no problems..
insvestigating some other exchange push alternatives shortly…
I called ATT and they said that you need to use thier SMTP relay which is:
CWMX.com,
so, just enter that as your outgoing SMTP address and no need for username and password. we’ve tried it with all the users who have Exchange setup and they are all now able to sent email out from their iPhone.
[quote comment="5418"]I called ATT and they said that you need to use thier SMTP relay which is:
CWMX.com,
so, just enter that as your outgoing SMTP address and no need for username and password. we’ve tried it with all the users who have Exchange setup and they are all now able to sent email out from their iPhone.[/quote]
You are the best, thanks for this update. I was actually using gmail’s SMTP, but this should be fine too. Thanks!
I have not been able to get an Exchange IMAP enabled account to work as an Exchange account, BUT if you just set it up as an IMAP account it will work and work with WiFi.
Apple support tells me that if bth EDGE and WiFi are present, the iPhone defaults to WiFi since it is faster. Don’t know if this is true, but I do know once i set up account as plain IMAP, it worked. The big question is what is the difference between the IMAP acct and the Exchange IMAP account? Apple support couldn’t tell me and I have not seen this anywhere.
Stunning, since IF this thing would work even without push, it would be a blackberry killer. Apple is really stupid for not haveing this detailed somewhere to show how to set it up and use it.
The only way I could get our CEO’s iPhone to work with our Exchange 2003 server was to NOT use the exchange setup option and use the IMAP option after choosing “other” in the mail setup screen. From all the blogs I’ve been reading, my guess is the Exchange option in setup will be used for future Exchange Activesync feature (if/when Apple ponies up for the licen$e to use it). The device is very sleek and I couldn’t find anything wrong with it. This from a guy who has owned 4 different iPaq’s and now on my second Blackberry model, and a vehement Apple hater. only because of I-tunes and their clever marketing scheme to liberate the Intel chips by putting them in a MAC. NOT the fact that they couldn’t produce a decent chip anymore.
for the last couple psoters..ditto your config..that is what we did for now..
OK I am trying cwmx.com with my exchange server but it doesn’t work! Getting really annoyed and none of our IT people are interested in helping out… could someone maybe walk me through the advanced settings? Maybe i have something configured funky in there? The message says that the server is not responding…
Help
Not sure why it doesn’t work — perhaps our corporate firewall is preventing you from sending out? Where are you when testing this?
Remember, if you’re on WiFi behind a firewall, your company may have blocked the ports and gateway. Have you tried going through EDGE?
it seems to work on edge but no on wifi (different network at home and office, would like to use same setup everywhere)… any ideas?
Just purchased the IPhone and having trouble connecting with my att email account…not getting any help from att or apple.
[quote comment="5726"]Just purchased the IPhone and having trouble connecting with my att email account…not getting any help from att or apple.[/quote]
What kind of trouble are you having?
I cannot connect with my att email service through the mail retreive menu of the IPhone….the incoming server host is set to pop.att.yahoo.com and the outgoing mail server is set to smtp.att.yahoo.com as instructed by att and apple. I wonder if there is an interface issue between att and yahoo…need help for sure…thanks
I can send and receive e-mail from my iPhone, but when I delete e-mail from the iPhone, it stays in my e-mail box on my Exchange account. Has anyone else had this problem and do you know how to solve it? Is this just normal IMAP behavior?
[quote comment="5819"]I can send and receive e-mail from my iPhone, but when I delete e-mail from the iPhone, it stays in my e-mail box on my Exchange account. Has anyone else had this problem and do you know how to solve it? Is this just normal IMAP behavior?[/quote]
Under the email account settings, go to Advanced. There you will find the “Deleted Messages” Remove option. Set it to Never, After One Day, After One Week or After One Month. Once it’s gone from there, it will be deleted on the server side.
I can receive mail from my yahoo account, but can’t send it out. When I set up my account info on the iphone, I used the “yahoo mail” icon instead of “other”. It supposedly set up everything for me. I don’t have access to set the incoming/outgoing servers though.
I looked through so many forums and can’t seem to find the answer. Any help would be appreciated.
v/r
Patrick
So the boss bought an iPhone and wants it to get his email from Exchange 2003. We have tried it EVERY way imaginable, no connections. IMAP is ON, he has IMAP permission, we have tried it both SSL and not, firewall open, no connection.
To test we setup Outlook Express on a laptop to IMAP his account – no problem with login/password, etc. Just the iPhone.
Called Apple, all they said was turn off SSL & ask your IT administrators. WE ARE the IT administrators!
I have Verizon with msn email. How do I set this type of accout up on the iphone.
Bill, contact me directly, I *am* the boss with the iPhone at our organization, and we got it working on Exchange 2003 via our OWA server from outside. You can get me at rpickering AT aaa-alliedgroup DOT com
-Rob
[quote comment="5996"]So the boss bought an iPhone and wants it to get his email from Exchange 2003. We have tried it EVERY way imaginable, no connections. IMAP is ON, he has IMAP permission, we have tried it both SSL and not, firewall open, no connection.
I saw you needed help on the forum. I have an end-to-end solution for integrating the iPhone with Exchange and/or Domino server if you are interested. I’ve set this up with a Fortune 500 company successfully.
vegamis@bellsouth.net
I also am the IT guy at my work. Opened up SMTP. Found that you can’t set up Exchange via the Exchange area, only via the IMAP area, as others are seeing. Also found that you have to use a separate SMTP server to get the settings to save, as mentioned above.
The way I got around this was to have the users set up an IMAP connection to Exchange on their work PC’s Outlook, make sure that works, then use iTunes to sync the account. Then I have them uncheck the sync in iTunes so it doesn’t sync every time, then delete their IMAP connection in Outlook since it’s unnecessary at this point.
Then the account works for both EDGE and Wi-Fi within the office and out in the field. Interestingly, if you look at the settings that the sync created in the Exchange area, you’ll see that all 3 of the outgoing settings are blank; the server, the username and the password, which the iPhone will not let you do when you’re manually inputting it.
But now, I’m getting reports that for people who add an additional account for their personal mail, you have to turn off that account to get the Exchange mail to send mail. It’ll sit in the outbox until the other account is shut off. I’ve verified this bug on three phones and offer this solution as a workaround until Apple fixes this bug.
As a point of interest, since Exchange is accessed via IMAP, you can get your Exchange calendar to wirelessly sync. If, on your work machine’s Outlook, you put all your pertinent meeting information (subject, time, location, synopsis) in the subject line (you get about 255 characters to work with), you get all that information on the road on your iphone without having to sync in iTunes. This has been good for people who aren’t in the office that have their meetings scheduled FOR them by the secretary. A good workaround until ActiveSync is licensed.
tallnima,
Thanks so much for your input. I used the CWMX.com address as my outgoing mail server and it worked perfectly first time. I did have to enable IMAP on my server and open up port 143 on my firewall, but after that all is good.
For those of you emailing me and asking for support, please see:
http://www.pickering.net/iPhone-Setup.html
Hopefully that’ll answer everyone’s questions. I’ve had several people state it solved their problems.
-Rob
[quote comment="6073"]Bill, contact me directly, I *am* the boss with the iPhone at our organization, and we got it working on Exchange 2003 via our OWA server from outside. You can get me at rpickering AT aaa-alliedgroup DOT com
-Rob
[quote comment="5996"]So the boss bought an iPhone and wants it to get his email from Exchange 2003. We have tried it EVERY way imaginable, no connections. IMAP is ON, he has IMAP permission, we have tried it both SSL and not, firewall open, no connection.[/quote]
Vincent. Sorry I didn’t respond to your comment before. I work for an IT company and we have an Exchange Server onsite. I have full admin access to it and just need instructions to get IMAP working.
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I wanted to know if somebody have ever tried & successfully setting up an iPhone on a Good Server? If anyone have any idea, please give a shout. Thanks
i got the iphone working with my Windows 2008 and Exchane 2007 SP1 server. I used the Exchange option and it connected using IMAP but i told it to use SMTP port 25 and told it to use my domain account. Now i’m the domain admin and the user that installed exchange. so for right now it’s using my account to access our smtp on exchange 2007 but it’s working so it’s a permissions issue on the SMTP connector..i just need to figure out how to grant domain users or a group of users access to it.
Hi,
My company’s IT policy disallows the use of Microsoft Active Sync on Exchange. Is there any way I can setup my company mail account using the Other Mail option on iPhone 3G ?
Thanks,
for next time if you press the home button and hold it down then press and release the standby button it will grab a screen shot.
very useful for this type of walk through.
And how can we customize? All my calendar color coding is off. Google has one color for each catagory….Exchange chose things at random.
What version iphone is this for? There is no Exchange option on the 3G iphone
So I set my Micro. email coming to my IPhone now but for some reason all of my folders that I have are empty. Does anyone know what to do to have them show your e-mails that you have in each folder? Thanks!
To those asking how to enable IMAP: For SBS 2003 I found the answer here, then discovered IMAP is already enabled on my server (thanks to Mark Stanfill):
http://www.winserverkb.com/Uwe/Forum.aspx/windows-server-sbs/5640/How-do-I-enable-IMAP.
Enabling IMAP on Exchange 2003 is a two-step process. First, the service needs to be enabled, then the virtual server must be started. To enable the service, use these steps:
1. Open START -> Administrative Tools -> Services
2. Double-click on Microsoft Exchange IMAP4
3. Change the startup type from Disabled to Automatic
4. Click the Start button under service status to start the service
To start the virtual server, use these steps:
1. Open the Exchange System Manager (ESM) from START -> All Programs -> Microsoft Exchange -> System Manager
2. Expand the tree view on the right-hand side to show Servers ->
SERVERNAME -> Protocols -> IMAP4 -> Default IMAP4 Virtual Server
3. Right-click on the virtual server and choose ‘Start’
Regards,
__
Mark Stanfill, MCSE+I, MCSE 2000, MCDBA, MCSA
Microsoft Corporation
This posting is provided “AS IS” with no warranties, and confers no rights.