First iPhone gets a shattered screen – Apple customer service to the rescue!





Ouch! So that's what happens when the iPhone takes a real beating. The owner of the phone tried answering it while it was still plugged in, dropped it and watched in horror as it slammed into the corner of a table. Man, that's rough.

Broken iPhone

So far, this is the first truly broken iPhone that we have come across. What's really amazing is that he took it to the Apple store and had a new one within minutes, free of charge. Damn, Apple, talk about customer service.

Broken iPhone

This guy was fortunate enough to have Apple replace is phone, but I wouldn't advise going out of your way to break yours and get a new one.

Broken iPhone

Broken iPhone

iCrash Baby Phone [via akihabaranews]

http://www.akihabaranews.com/en/news-14265-iCrash+Baby+Phone.html

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5 Responses to “First iPhone gets a shattered screen – Apple customer service to the rescue!”

  1. manish says:

    the replacement talks very good about customer service from apple

  2. James Landay says:

    I accidentally dropped mine and it makes this one look like new. It has about 5 different areas where there is a shatter pattern. Apple wants $278 to fix it (I’m sure the part plus labor can’t be more than $50). I suspect they just give you a new one. Not happy.

  3. Vincent Nguyen says:

    [quote comment="6057"]I accidentally dropped mine and it makes this one look like new. It has about 5 different areas where there is a shatter pattern. Apple wants $278 to fix it (I’m sure the part plus labor can’t be more than $50). I suspect they just give you a new one. Not happy.[/quote]

    ouch, very sorry to hear that!

  4. jen says:

    they won’t replace mine, $299 to replace (when i know thy can repair it for less). no insurance, it’s bullsh!t. mine fell less than 3 feet. i’m writing a letter to apple, you should, too.


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